Cookies Policy

About this Cookies Policy

Pokie Mate Casino uses cookies and similar technologies to help the website function, remember selected preferences, support account and security features, understand how visitors use our pages, and improve the services we provide. This policy should be read together with our Privacy Policy and any other terms or notices that apply to your use of the website.

A cookie is a small text file that a website may store on your computer, mobile phone, tablet or another internet-connected device. When you return to the website, the cookie can help recognise your browser or device and remember information from an earlier visit. Some cookies are placed by us, while others may be placed by service providers that perform functions for us.

Similar technologies may include pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions comparable to cookies, such as remembering settings, measuring website activity or helping to detect suspicious behaviour. In this policy, we use the word cookies to include cookies and similar technologies unless the context requires otherwise.

By continuing to use the website, you may be asked to accept cookies or select your preferences. Where consent is required by applicable law, we will seek consent before using non-essential cookies. You can withdraw or change your choices at any time using the available cookie controls or your browser settings.

Cookies we may use

Strictly necessary cookies

Strictly necessary cookies support the basic operation, security and reliability of the website. They may be used to maintain a secure session, remember information needed as you move between pages, support login and account functions, process requests, prevent fraudulent activity, manage traffic, and protect the website from misuse. These cookies generally cannot be switched off through our cookie preference tool because the website may not work correctly without them.

Functional and preference cookies

Functional cookies help remember choices you make, such as language, region, display or other website preferences. They may also support features that make the website easier to use. If you decline these cookies, some preferences may not be saved and you may need to make the same selections each time you visit.

Performance and analytics cookies

Performance and analytics cookies help us understand how visitors use the website. They may collect information such as the pages visited, the links selected, the time spent on a page, general device information, approximate location derived from an internet connection, and technical details about how the website performs. This information is generally used in aggregated or pseudonymised form to identify errors, improve navigation, measure content effectiveness and make the website more useful.

Advertising and marketing cookies

Where used and where permitted, advertising or marketing cookies may help measure promotional activity, limit how often an advertisement is shown, understand which content is relevant to visitors, and support the delivery of information about our services. These cookies may allow a service provider to recognise a browser or device across different websites or services. You can usually refuse this category through the cookie settings tool or your browser controls.

Security, compliance and responsible gambling technologies

Cookies and related technologies may also be used for security, fraud prevention, identity verification, account protection, regulatory compliance and responsible gambling activities. The information collected for these purposes may help us identify unusual activity, protect users, apply relevant controls and maintain the integrity of the website. Some of these technologies may be necessary and may not be available for opt-out where they are required to provide a secure and lawful service.

How cookies are used and managed

The information collected through cookies may be linked with other information we hold about your account, device or use of the website where this is permitted and reasonably necessary. For example, information may be used to keep you signed in during a session, remember a selected preference, investigate a technical issue, protect an account, assess website performance or meet legal and regulatory obligations.

Cookies may be session cookies or persistent cookies. Session cookies are normally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains active depends on its purpose, the settings of the relevant service and applicable requirements. We aim to retain information only for as long as reasonably necessary for the purpose for which it was collected or as required by law.

Some cookies may be provided by third parties that help us operate, secure, analyse or improve the website. These third parties may process information under their own privacy notices and may use their own technologies. We take reasonable steps to work with service providers that are appropriate for the relevant function, but third-party websites, applications and services are not controlled by this policy when you access them directly.

Your choices

• Use the cookie banner or preference tool displayed on the website to accept, reject or adjust available categories of non-essential cookies.
• Change your browser settings to block, delete or restrict cookies. Most browsers provide instructions in their help or privacy settings.
• Clear existing cookies from your device if you no longer want them stored. Deleting cookies may remove saved preferences and may sign you out of parts of the website.
• Use device settings or controls provided by your operating system to manage tracking and similar technologies.
• Where available, use controls provided by a relevant third-party service to manage its own cookies or interest-based advertising settings.

If you block all cookies, some website functions may not operate properly. You may be unable to sign in, save preferences, use account features, complete certain processes or access content that depends on a secure session. Changing your settings on one browser or device will not necessarily change the settings on another browser or device.

Cookie choices do not necessarily delete information that was collected before your choice was changed. They also do not remove information held in an account or records retained for security, legal, regulatory, financial or responsible gambling purposes. Any request concerning personal information can be handled in accordance with our Privacy Policy and applicable law.

Privacy, security and updates

Pokie Mate Casino may collect technical information associated with cookies, such as an internet protocol address, browser type, device type, operating system, referring page, general usage information and identifiers assigned to a browser or device. The information we collect depends on the technologies enabled, your choices, the features you use and the permissions available on your device.

We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements, including the Australian Privacy Principles where they apply. We use reasonable administrative, technical and organisational measures to help protect information from unauthorised access, alteration, disclosure or loss. No online transmission or storage system can be guaranteed to be completely secure.

Our website may contain links to external websites, platforms or services. Those services may use cookies and similar technologies under their own policies. We recommend reviewing the privacy and cookie information provided by any external service before submitting information or changing its settings. This policy does not govern the practices of organisations that we do not operate or control.

The website and our services are intended for adults who are legally permitted to use online gambling services in their location. Cookies are not used to change age or eligibility requirements. We may use technical and account information to support access controls, identity checks, responsible gambling measures and other compliance processes.

Changes to this policy

We may update this Cookies Policy when our website, technologies, service providers, legal obligations or business practices change. The updated version will be published on this page with a revised effective date where appropriate. You should review this page from time to time so you remain aware of how cookies and similar technologies are used.

If you have a question about this Cookies Policy, your cookie choices or the handling of personal information, please use the contact or support options made available on the website. We may need to verify your identity before responding to a request involving account information or personal data.